In this episode of Product Led Growth Leaders, host Thomas Watkins sits down with David Hirschfeld, Founder and CEO of Tekyz, to unpack what it really takes to bring a software product to market—successfully. With 18+ years of experience and over 90 startup projects under his belt, David shares what most founders get wrong about product-market fit, customer validation, and scaling intelligently. This episode is packed with grounded, tactical insights every SaaS founder, startup team, or product leader needs to hear before writing a single line of code.
David kicks off the conversation by challenging the myth that product-market fit happens after launch. Instead, he emphasizes the critical importance of validating both the problem and the solution early—before any serious time or capital is spent. That means speaking directly with potential customers, understanding their pain points, and demoing high-fidelity prototypes. He distinguishes between product-solution fit (can your product actually solve the problem?) and product-market fit (will someone pay for it?), urging founders to treat their MVP like a living experiment.
Founders often fall into the trap of building a product they’re emotionally attached to, rather than one the market truly needs. David shares a powerful metaphor: treat product development like wearing a white lab coat—you’re not selling, you’re diagnosing. He also warns against ignoring customer acquisition cost (CAC) and lifetime value (LTV) ratios, noting that misjudging these numbers can tank an otherwise promising business. For most successful startups, CAC should be a third or less of LTV to ensure long-term scalability.
David also discusses smart go-to-market strategies, including how to identify early adopters within a focused niche and why the freemium model may not work for most startups—especially those targeting enterprise clients. He explains why a clear, value-aligned sales model often beats “free” when it comes to building trust and credibility. Finally, he shares his take on using advisory boards wisely: they’re valuable for feedback and market credibility, but should never dictate product direction.
David Hirschfeld is the Founder and CEO of Tekyz, a boutique software consultancy specializing in designing and launching innovative digital products. With deep expertise in startup strategy, product development, and user-centered design, David helps clients turn early-stage ideas into scalable solutions.
Tekyz builds high-performance digital platforms for startups, scale-ups, and enterprise clients. With a focus on agile delivery, early validation, and scalable architecture, Tekyz empowers companies to launch faster and grow smarter.
The difference between product-solution fit and true product-market fit
Why emotional attachment to your product can derail your startup
How to validate your market using prototypes and live feedback
What CAC vs. LTV tells you about whether you can scale profitably
Why advisory boards can support (but shouldn’t steer) product direction
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Thomas Watkins
Thomas Watkins is the visionary Founder of 3Leaf, a Houston-based design collective dedicated to enhancing usability and fostering meaningful connections through innovative design. With a rich background in technology and design psychology, Thomas has consistently championed the integration of business goals with human-centered design. His expertise spans crafting intuitive mobile interfaces, architecting SaaS systems, conducting in-depth usability research, and mastering data visualization. Through 3Leaf, Thomas empowers businesses to transform complex concepts into accessible, actionable solutions, ensuring that every creation resonates with its intended audience.
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